Terms and Conditions
Online Store Products
Clothing and related products (hereinafter “products”) of the Strass store product range are available for sale through the online store. The delivery of the products purchased through the Online Store takes place throughout Greece in collaboration with a courier company. Products of the Online Store are sold until stocks are exhausted. The online store strass-foremata.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability. The photos of our products are as close as possible to reality as well as their colors, but they may also show some discrepancies.
Limitation of liability of Strass
Strass bears no responsibility, in cases of improper operation of the Online Store or in general failure or improper provision of its services due to accidental events or reasons of force majeure or reasons caused by the fault of other bodies.
Strass reserves the right to add, remove or make other changes to the Online Store and the information and / or services provided through it, as well as changes in the ways of seeking information, at its sole discretion.
Strass takes all appropriate measures to ensure that access to the Online Store and its services is as continuous as possible. However, it reserves the reasonable right to terminate the operation of the Online Store and / or the individual services for the performance of system maintenance work without prior notice to the user.
Intellectual and industrial property rights
The content and services of the Online Store, images, graphics, photographs, any drawings, texts and generally all its files, are copyright, or have a license, trademarks and registered trademarks and / or trademarks Strass services and are protected in accordance with the relevant provisions of current legislation, and are available to its users strictly for personal (non-commercial or non-profit) use. None of them may be sold, copied, modified, reproduced, republished or “uploaded”, transmitted or distributed in any way, in whole or in part, without the prior written permission of Strass. The names, images, logos and insignia representing Strass are exclusive Strass trademarks, protected by their respective trademark laws. Their appearance in the Online Store should in no way be construed as a transfer or assignment of their license or right of use.
Visitor / user responsibility
The use of the Online Store must be done exclusively for legal purposes and in a way that does not restrict or impede its use by third parties. The visitor is obliged to use the Online Store in accordance with the law, good manners and the present terms, and not to perform acts or omissions that may cause damage or malfunction to it, affect or endanger the provision of services by Strass. The visitor / user of the Online Store assumes responsibility for any damage caused to Strass by misuse, illegal or improper use of the relevant services.
Protection of personal data
The management and protection of the personal data of the visitor / user of the Online Store is governed by the terms of this section as well as the relevant provisions of applicable law. When registering a customer / user in the services of the Online Store (product orders, newsletters, etc.) it is possible to request the registration of some of his personal data (Name, Address, telephone, e-mail).
The information you give us is: Name – Address – Telephone – e-mail. They are safe and are used only by us and the transport company for the execution of your order, which we delete within a month, with the exception of the relevant provisions of the law and to the competent authorities only, upon their legal request.
Strass maintains records of this information solely for communication purposes. In particular, these data are used for Strass in order to:
- The processing of communication with the customer / user,
- The fulfillment of the terms and obligations of the services provided through the Online Store,
- The support and service of customers / users,
- Ensuring the smooth operation of the Online Store In any case, the customer / user of the Online Store has the right to contact the Strass store at 210-4226116 in order to request the deletion, correction or change of any retained personal data .
Place an order
Orders must be received through the Online Store by completing and sending the relevant Order Form.
Product prices include VAT. 24%. Strass reserves the right to change prices without notice without affecting the prices of already registered orders.
The shipment of the order will be accompanied by a retail receipt.
Cash on delivery, you pay the courier distributor with the delivery of the order at your place, at no extra charge.
Payment by pay pal.
Delivery / Ownership / Risk
The products can be sent to you anywhere within the Greek Territory. The products will be sent to you at the place you have indicated to us in the Order Form with courier service. In areas where it is not possible to send your order through the courier service, the shipping time is that provided by the Hellenic Post. Shipments will be made daily, except Saturdays, Sundays and holidays.
The total cost (shipping by cash on delivery) for the whole of Greece is (5.00 € for each item). These charges apply to areas that are not designated as inaccessible by the cooperating transport company. For areas that are outside the service network, and are characterized as inaccessible, shipping costs will be differentiated or will be arranged for your pick-up from the nearest courier branch. You will be informed of the fact that your area is considered inaccessible and therefore of the cost of transport after Confirmation of Order Registration in writing and within a period of approximately 24 hours. If you do not agree with the shipping cost, you have the right to request the correction or cancellation of the order within 2 hours from the time of receiving the relevant information. The expiration of this deadline will be proof of your agreement and acceptance of the shipping costs.
The delivery time mentioned in the Registration Confirmation is approximate. Strass will make every effort to send you the products as soon as possible, ie from (1 to 6) working days depending on the place of delivery. For the products whose availability is “ON ORDER” and with the condition that this order is possible, the delivery is set in approximately 6-8 working days. The place of delivery is mentioned in the Registration Confirmation.
The delivery time of the order to the customer is defined according to the availability of the products and is the one mentioned in the telephone confirmation of the order.
Strass reserves the right to deliver the goods in the event of force majeure. Therefore, in the event that there is a delay in the delivery of the order due to incidents of force majeure, such as extreme weather events or strikes, etc., Strass does not become overdue.
The company reserves the right to cancel the order beyond the 3 days stay of the products in its store.
Ownership of the Product is transferred after full payment while the risk is transferred upon delivery.
Right of withdrawal
Every customer of the Online Store has the right, according to the current legislation, to withdraw from the sale without justification, informing Strass by phone and to return the product purchased within seven (14) calendar days from the date of receipt. In this case, you can replace the product with another of equal or greater value, or with the same in the number that suits you. If the other product or number you selected is not available, we will refund your money. In any case, the return costs are borne by the customer. In order for the return to be accepted, the product must be in its original packaging in the condition in which it was delivered (with a card), complete, without damage (both the product and the packaging) and must not have been used. It is also required to be accompanied by the original purchase receipt or purchase invoice. Before each return, the customer must contact the store in order to set the time of receipt of the product. Return of the purchase price is done in the same way as the payment for the purchase has been made, within thirty (30) calendar days from the receipt of the product in the aforementioned situation. In case of repeated returns or in case Strass, in its absolute discretion, considers that the consumer abuses the right of return or acts in bad faith, it has the right to refuse the return of the product even if the above terms and conditions are met.
Applicable law and other terms
Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms.
Any concession, grant or non-application of one or more of these Terms by Strass may not be construed as a waiver, temporary or final, partial or total, of any right or claim arising out of them or by law.
This Convention shall be governed by European and Greek law and shall be subject to the exclusive jurisdiction of the courts of Athens.